Welcome to ChurchillDowns.Shop! We’re excited to have you here. Please take a moment to read through our store policies to ensure a smooth shopping experience.

SHIPPING POLICY

• Processing Time: Orders are processed within 1–3 business days.

• Shipping Time: Standard shipping takes 1-2  weeks, depending on your location. Expedited options are available at checkout.

• Tracking: Once your order ships, you’ll receive a confirmation email with tracking information.

• International Shipping: We ship worldwide! International orders may take 7–21 business days. Customs fees may apply and are the buyer's responsibility.

RETURN & EXCHANGE POLICY

• Returns: We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original packaging.

• Exchanges: Need a different size or color? We offer free exchanges on eligible items.

• Final Sale Items: Clearance, sale, and custom items are final sale and cannot be returned or exchanged.

• How to Return: Email us at [your email] with your order number and reason for return. We’ll guide you through the process.

CANCELLATIONS

• Orders can be canceled within 12 hours of purchase. After that, we begin processing your order and cannot guarantee cancellation.

DAMAGED OR DEFECTIVE ITEMS

• We take quality seriously. If you receive a damaged or defective item, contact us within 3 days of delivery with photos, and we’ll make it right.

SIZING

• Size guides are available on all product pages. If you’re unsure, feel free to reach out—we’re happy to help you find the perfect fit.

CONTACT US

Have questions? We’re here to help!
📧 Email: Hellslullabytt@gmail.com

📱 Instagram: @churchilldwns